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Independence Celebrates FCR Ribbon-cutting

Monday, November 30, 2015   (0 Comments)
Posted by: AJ Foscoli
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The Independence community recently celebrated a ribbon cutting ceremony for FCR's new call center. The event was one of the largest that FCR has had in its history, thanks to the impressive turnout by the community. The sheer number of people and the enthusiasm that pervaded the new contact center testified to all the hard work that went into creating this partnership between the City of Independence and FCR.


FCR delivers domestic-based contact center and business process outsourcing solutions to a wide range of industries. When John Stadter, CEO and co-founder of FCR was approached by Shawn Irvine, Economic Development Director for the City of Independence, he was immediately interested in the e-commerce zone designation the city had applied for.


When Shawn highlighted the high-speed fiber connection MINET could provide for his operation, he knew he had found his next contact center. MINET Fiber, which is owned by Independence and neighboring Monmouth, provides high-speed Internet, television and phone services at a level of quality that meets or exceeds the major providers.


Of course there was still the issue of a proper facility. As timing is everything, a location opened up just as FCR was expanding their client list. The city, the county, the landlord, and MINET all collaborated in helping FCR set up an operation that, at full capacity, will employ 300 people in Polk County.


Once the decision was made, the city reached out to its local partners to help the company find the employees needed to achieve their operational goals. Worksource Oregon, Incite, SEDCOR and the Central School Districts all worked hard to organize a county-wide job fair, which included over 25 local companies and organizations, in addition to FCR, to help them fill positions. The event was a great success, and became a template for engaging the current and emerging local workforce to fill the needs of local companies.


During the speeches at the ribbon cutting ceremony, CEO John Stadter made it clear to all in attendance that “FCR wouldn’t be here without MINET.” Mathew Achak, President and cofounder of FCR, reiterated the advantages of locating in a tight-knit, innovative community like Independence. He renewed the call for local job seekers to choose a company with a great culture, competitive wages, health benefits, and Oregon pride-- like FCR.


None of this would have come together without the vision, creativity and determination of Shawn Irvine, Independence Mayor John McCardle, and City Manager David Clyne. They leveraged the unique ability of their city to provide a high-speed fiber network to a tech company looking for its next expansion, and the community is stronger as a result.


-- AJ Foscoli, Business Retention & Expansion for Polk & Yamhill Counties,


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